Returns & Exchanges

Due to the perishable nature of our products, Yummy Box offers a 100% freshness guarantee on all food items. If your order arrives damaged or unsatisfactory, please contact our support team within 48 hours for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged items and the shipping box as soon as your delivery arrives.

• 2.
  Contact Support

  Email our customer service team at support@yummybox.com with your order number and the photos attached.

• 3.
  Return Authorization

  Our team will review your request within 24 hours and provide a Return Merchandise Authorization (RMA) if applicable.

• 4.
  Receive Refund or Replacement

  Once approved, we will immediately ship out a fresh replacement box or process a full refund to your original payment method.