Frequently Asked Questions
Everything you need to know about your delicious deliveries.
How do you ensure the freshness of the food during transit?
We use specialized temperature-controlled packaging and insulated liners along with gel ice packs to ensure your food stays fresh and safe from our kitchen to your doorstep.
What is the order cutoff time for next-day delivery?
To receive your Yummy Box the following day, please place your order by 2:00 PM EST. Orders placed after this time will be processed the next business day.
Do you offer options for specific dietary restrictions?
Yes, we offer a variety of boxes tailored for gluten-free, vegan, and keto diets. You can filter our products by 'Dietary Preference' on the shop page.
Can I pause or cancel my subscription at any time?
Absolutely. You can manage your subscription through your account dashboard. Simply select 'Pause' or 'Cancel' at least 48 hours before your next scheduled shipment.
What should I do if my box arrives damaged?
We take great pride in our packaging, but if your order arrives in poor condition, please contact our support team within 24 hours with a photo of the damage for a full refund or replacement.
Where do you source your ingredients?
We prioritize local sourcing and work with sustainable farms and trusted suppliers to ensure that every Yummy Box contains only the highest quality, non-GMO ingredients.